Case study

Sara by Brilliant Working —from methodology support to a scalable AI platform.

Einklang built a fully custom AI agent for Baringa Management Consulting — trained on the Brilliant Working methodology and deployed across client engagements via secure Microsoft Azure architecture.

Custom AI
Domain orchestration layer
Azure
Secure enterprise architecture
100%
Methodology scaled digitally
The brief

Build an AI companion for the Brilliant Working methodology.

Strategic objective

  • · Custom AI agent for Baringa Management Consulting
  • · Designed to reinforce the Brilliant Working methodology
  • · Acts as digital companion between workshops and coaching sessions

AI-native enablement

  • · On-demand coaching for speed, quality, and adoption
  • · Seamless integration via secure Microsoft Azure architecture
  • · Embedded domain knowledge and structured guidance
  • · Instantly scalable across client environments
The important shift

Not a chatbot — a domain-specific AI orchestration layer.

Sara combines methodology, context, and LLM intelligence in a way that a generic chatbot cannot. She knows the Brilliant Working framework deeply — and guides users through it, not around it.

Methodology embedded

The Brilliant Working framework is built into every interaction — methodology-specific guidance, not generic advice.

Context aware

Sara understands where a client is in their transformation journey and adapts her guidance accordingly — between sessions, not just during them.

Human expertise amplified

Consultants focus on high-value advisory work while Sara handles on-demand reinforcement and structured guidance at scale.

Enterprise implications

What this means for organisations.

Methodologies become scalable digital assets — not locked in consultants' heads.
Domain knowledge becomes AI-embedded capability that scales infinitely.
Organisations build their own AI-native operating model without external dependency.
Human expertise is amplified — not replaced — by AI that knows your methodology.
Beyond operational excellence

Transferable across domains.

The Sara model — a custom AI agent trained on a proprietary methodology — applies wherever an organisation has deep domain knowledge it wants to scale.

Strategy execution
Risk & Compliance
Audit
Transformation programmes
Industry methodologies
New AI business models
"Our collaboration with Einklang has been fantastic. Their deep expertise in both operational excellence and AI has taken the Brilliant Working methodology to the next level with Sara — making it practical, relevant, and impactful in the AI era."
James Lascelles · Co-founder, Brilliant Working Ltd
Also from Brilliant Working

e-Learning & LCS Lean Practitioner certification

Alongside Sara, Brilliant Working offers e-learning programmes that take practitioners through the methodology at their own pace. Practitioners can become certified as LCS Lean Practitioners, accredited by the globally recognised Lean Competency System.

Visit Brilliant Working →

Want to build your own custom agent?

Book a call to explore how we could embed your methodology into a custom AI agent.